Refund Policy
• No exchange or refund will be entertained once the order is placed. Refund of the amount will be given only when the product is ‘OUT OF STOCK’ or ‘not shipped’.
• Pappu Electricals will not be held liable for any delay or loss of ordered shipment. Non-delivery chances occur on account of a mistake by you (i.e. wrong name or address or any other wrong info or recipient not present at time of delivery) any extra cost incurred by Pappu Electricals for re-delivery shall be chargeable extra.
Delivery Conditions
• The recipient is supposed to provide an ID proof during the time of delivery. This is to avoid any misuse of our online channel. The item would not be delivered if the id proof is not provided.
• Prices shown on website may vary than those in the Pappu Electricals outlets. Prices should not be compared as web prices are only for online purchase.
• Color choice of handsets to be mentioned clearly before placing the order, no exchange will be done after the order is placed and delivered.
• Please note all items (including gifts if any) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
• We are committed to delivering your order accurately, in good condition, and always on time promised by us in our website.
• There may be chances for unexpected price drops, category changes, and other technical errors. These situations are considered as hacked or cyber threats. Pappu Electricals.com has the right to cancel orders placed in these environments. Sales cannot be processed in these cases.

Return Policy
All electricals are warranted for a period defined by the respective manufacturers against defect in material & workmanship. Pappu Electricals is not giving the warranty and does not hold out any warranty of products sold. Pappu Electricals will not be responsible for any defective/deficient or otherwise unsatisfactory products. No exchange or refund will be taken once the order is placed. Pappu Electricals will not be held liable for any delay or loss of ordered shipment.
Conditions for return:
• The return process of the product can be restricted depending on the nature and category of the product.
• Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.
• Products/Items should be UNUSED
• Products should be returned in their original packaging along with the original price tags, labels and invoices.
• It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
• Only those products will be eligible for return policies which are received by us within 10 working days of the date of delivery.
• No exchange or refund will be taken once the order is placed. Refund of the amount will be given only when the product is ‘OUT OF STOCK’ or ‘not shipped’.
Items should be returned in the original condition you had received them. Please understand that we cannot accept returns in certain instances like:
• Damages due to misuse of product
• Incidental damage due to malfunctioning of product
• Any consumable item which has been used or installed
• Products with tampered or missing serial / UPC numbers
• Any damage / defect which is not covered under the manufacturer’s warranty
• Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging
Pappu Electricals retains the sole rights to examine whether the product returned is defective/damaged and based on the verification. Pappu Electricals will either reship/replace the product to the customer.

In case product is defective or damaged then the Pappu Electricals will replace and reship the product to the same shipping address of the customer subject to the availability of the stock of the product.

In case the returned product is not defective/damaged then the customer will be informed about the same and the same product will be reshipping to the shipping address of the order.

Customer will have to bear the shipment charges for the replaced/reshipped product.

If the product stock is unavailable then a request for the refund will be initiated and the same shall be informed to the customer through registered Email.

There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at our call center 9838585660

Shipping Policy

Pappu Electricals has a transparent and clear shipping policy for all orders placed on our website. Our top priority is to ship your item at the earliest to your doorstep. We are committed to delivering your order accurately, in good condition, and always on time promised by us in our website. Delivery time may vary according to the address, area and may depend upon the product availability.
Special Offer – One Year Extended Warranty Special Offer
1. The total warranty period includes 1 year manufacturer warranty and 1 year Pappu Electricals Care Warranty.
2. We will cover all the complaints covered by manufacturer as per their policy.
3. We authorize only Pappu Electricals Care to repair and service the product which comes under extended warranty policy after the expiry of manufacturer warranty.
4. Any gadgets which are repaired from other service centres except authorized service center/ Pappu Electricals care will not be accepted for claiming the extended warranty.
5. The spare parts used (if required) for completing the service of gadgets will be Pappu Electricals Care approved good quality spare.
6. Extended warranty will be rejected if there is any type of physical damage.
7. Accessories long with the box like Condenser, cables etc won’t be covered under extended warranty.
8. In the event of any unforeseen circumstance and spares not being available, another pre-owned item of same model or different model with approx. same specifications will be replaced to customer.
9. As extended warranty is only for Pappu Electricals’ customer, ownership change is not acceptable for claiming the extended warranty.
10. Registered customers should produce the original invoice copy and copy of their id proof at the showroom for claiming the extended warranty.
11. All disputes are subject to Ghatampur Jurisdiction.

*By using this website, you agree to our terms & conditions